Risk before convenience.
We build high-resilience environments that protect your data assets while enabling growth.
Security you can measure.
Support you can trust.
Built to protect what matters
Managed IT and cybersecurity for Queensland businesses with 10+ staff, from Brisbane and the Gold Coast to the regions. Measurable protection and plain-English guidance from senior Australian engineers.
Active Oversight
14 Minute Urgent Response
Last 12 Months
Median first response to urgent tickets over the last 12 months, from our service desk records.
Two decades of IT support. Security at the core.
A Strategic Alliance
Bastion is the result of merging TOCS and Gray Area Consulting. More than 20 years of hands-on IT support, now combined with security and risk management under one roof.
- 20+
Years Experience
- 100%
AU Owned
Plain English reporting.
No jargon. Clear executive summaries that empower you to make informed decisions.
We close the loop.
We take full accountability. When an issue arises, we own the resolution from start to finish.
Managed Services that scale with you.
We keep Queensland businesses running, in Brisbane and across the regions, with security-first IT support, proactive network oversight and clear guidance for owners and managers.
Bastion Cybersecurity
Security-first protection. Risk management before convenience.Microsoft 365 & Identity
Hardening identity controls and cloud workspace resilience.Network & Connectivity
Optimised connectivity and secure perimeter monitoring.Backup & Recovery
Tested restorations and robust disaster recovery planning.Bastion Managed Services
Keep your business connected and running with proactive oversight.Security Awareness
Empowering your team with micro-training and better habits.
Looking for a strategic IT roadmap?
Our Blueprint Session gives owners and managers a clear, prioritised plan for their IT, without the noise or the sales pitch.
Measure what matters.
Our own numbers, pulled straight from our service desk and security tooling and refreshed every quarter. No targets dressed up as results.
14 min
Median response to urgent tickets
Rolling 12 months97%
Devices with endpoint protection active and up to dateAcross managed devices89%
Devices patched, or patched and awaiting restartAcross managed devices82%
Microsoft 365 backups checked healthyAcross clients
Response times, month by month
Median first response in business hours, against our 4-hour target for standard tickets
Security posture across our clients
Share of managed devices and Microsoft 365 backups meeting our standard