Hosted phone systems, numbers and call plans, run by the same team that runs your network. When the phones go down it is one call, not three vendors.
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A hosted phone system sized to your headcount, running over an internet service we supply, on a network we manage. One provider accountable end to end, with call plans matched to how your team actually uses the phone rather than a bundle chosen for you.
The Problem
The phone system, the internet service and the network come from three different companies. When a call drops, each one says the problem sits with the other two.
Business Impact
Customers cannot reach you, nobody owns the fault, and the business loses hours to something that should have taken one phone call to sort.
Next Step
Work out who you would ring first if the phones stopped, and whether that person can also see the network.
Bastion Cadence
We don't wait for fires. This service is maintained with automated daily checks and 100% human verification weekly.
