Measurable Impact.

Partner Engagements & Documentation

Explore how Bastion partners with mid-sized Australian organisations to solve infrastructure uncertainty and harden security culture.

5.0/5 Average Rating

Audit Grade

Active Governance

Users
Secured

Risk
Reduction

AU
Engineering

0/7

Active
Defense

Multi-industry

Supporting Australian Business Nationwide

When someone leaves: which accounts to close, and in what order
The Challenge
Exit requests arriving marked urgent after the person had already gone, with no set order for closing access.
The Outcome
A year of 12 staff and volunteer exit requests turned into a clear order for closing access when someone leaves.
4
Requests marked urgent or effective immediately
Multi-industry
What a year of password requests says about multi-factor sign-in
The Challenge
A steady flow of password requests, and the worry that switching on multi-factor sign-in would bring the office to a halt.
The Outcome
69 password tickets read for the accounts, devices and shared logins that trip up a rollout, turned into a plan to switch it on.
Multi-industry
What a year of licence and subscription requests turned up
The Challenge
Licences added in a hurry and rarely removed, add-ons kept after projects ended, and renewal warnings going unread.
The Outcome
A year of 35 licence and subscription tickets reviewed, with the questions a licence review should ask.
4
Subscriptions at risk of lapsing or lapsed
Multi-industry
Files that won’t sync, and the sharing set-up underneath
The Challenge
Files that wouldn't sync, folders one person could see and another couldn't, and shared files living in personal drives.
The Outcome
A year of 59 sync and sharing tickets traced back to where files were stored, with a clear set-up for shared business files.
Multi-industry
Retiring an old server: what a year of server tickets shows
The Challenge
An ageing server holding logins, files and business software, with no plan for what happens when it stops.
The Outcome
A year of server tickets reviewed, with the warning signs to watch and the steps of a planned replacement.
Multi-industry
Supporting the software a business actually runs on
The Challenge
Staff stuck between their IT provider and a software vendor when the accounts, practice or booking software stops.
The Outcome
A year of 31 business software tickets mapped to where IT support ends and the vendor's begins, with one handoff that worked.
Multi-industry